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Listening – Rehoboam

Rehoboam did not listen.

Waves travel from left to right. Whoever listens takes them in completely.
Leadership Quality #11

Listening: 60 percent of management problems stem from poor communication – mostly from poor listening.

Bible passage2 Chronicles 10Read on BibleServer.com
2 min read2 sections

King Rehoboam's dysfunctional leadership split the nation of Israel in two. His hunger for power, his unreasonable demands, and his lack of compassion for those who worked under him ultimately proved decisive in his downfall.

A disc of dots breaks in two along a golden crack beneath a split crown – Rehoboam divides Israel.
A disc of dots breaks in two along a golden crack beneath a split crown – Rehoboam divides Israel.

Very likely, however, the root of his problem is found in 2 Chronicles 10:15:

2 Chronicles 10:15 So the king hearkened not unto the people

Leaders must listen for two reasons:

  • to connect with others, and
  • to learn from others.

President Woodrow Wilson put it this way: "The ear of the leader must ring with the voices of the people." Furthermore, a leader encourages their people to tell them what they need to know, not what they want to hear. Sometimes 50 percent of a leader's work simply consists of listening.

Why Did Rehoboam Fail to Listen?

  • He was narrow-minded and could not see beyond himself.

The people promised to serve him if he lightened their burden. He did not grasp that. He did not see the world as it was, but as he was. His picture of the world and of his people was too narrow.

  • He was indecisive and could not make up his mind.

He wavered back and forth over what to do with their request and then told them to come back later.

  • He was self-centered and could not accept advice.

He rejected the wise counsel of his advisers once he noticed it did not match what he wanted.

  • He was greedy and could not give in.

He promised to make his people's lives not easier but harder, so that his little finger would be thicker than his father's loins.

From King Rehoboam, leaders learn the difference between "hearing" and "listening." Hearing is a function of the ears; the king heard every word spoken. Listening, however, is a function of the will and the heart; leaders listen in order to connect and to learn. Rehoboam failed at both. He refused to listen to the history of his people. He refused to listen to the wise counsel of his elders. He refused to listen to God.

Whom to Listen to and Whom Not to

Leaders certainly cannot listen to everyone. Too many competing voices and opinions do not make listening any easier. So whom should leaders listen to? Wise leaders listen especially to the following people:

their people
Good leaders take the time to get a feel for each team member as a person.
their customers
Good leaders make a point of staying in touch with those they serve.
their competitors
Good leaders do not copy the competition, but they listen closely in order to learn from the encounter.
their mentors
No leader can afford to do without the insight of a mentor.
their inner circle
Leaders must listen to their closest confidants in order to feel the pulse of the organization.
2 Chronicles 10:15 So the king hearkened not unto the people: for the cause was of God, that the LORD might perform his word, which he spake by the hand of Ahijah the Shilonite to Jeroboam the son of Nebat.
Bible passage
Back to the basics

Find out what is behind Listening – with explanation, animation and quick check.

Source: John C. Maxwell, The 21 Indispensable Qualities of a Leader · More about the origin

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